DSL FAQ's

Q: What do I do if I loose connection to the internet?
A: The best thing to do is to Unplug your Cisco 67x Modem for about 10 seconds, and plug it back in. If that dosen't work or you have an internal modem restart your computer. If this does notsolve your problem please call our office at 307-632-0088 or 1-800-318-1370 and our highly experienced staff will be more than happy to help you. If we are not in the office you can also call Qwest DSL Tech Support 1-800-247-7285

Q: I Don't Believe I'm Getting The Speed I'm Paying For, How Can I Test It?
A: DSL speeds are not consistent through the Internet because of other website limitations. We cannot be responsible for speeds outside our network. To test the speed from us to you, click here.

Q: How come my connection drops off even though I have Deluxe service?
A: DSL is a non-guaranteed service. DSL is also affected by the weather, ie. snow, rain, and wind.

Q: Where can I find more info about ADSL, the CISCO 67x, and more?
A: This website has much useful information http://www.users.qwest.net/~rlutton/ADSL/

Q: How Do I Configure the Cisco 675 DSL Modem for PPP Mode?
A: Login with Hyperterminal. (Click Here for Commands)

Q: How Do I Configure the Cisco 675 DSL Modem for Bridging Mode?
A: Login with Hyperterminal. (Click Here for Commands)

Q: How Do I Configure the Cisco 678 DSL Modem for PPP Mode?
A: Login with Hyperterminal. (Click Here for Commands)

Q: How Do I Configure the Cisco 678 DSL Modem for Bridging Mode?
A: Login with Hyperterminal. (Click Here for Commands)