Website Hosting FAQ

Q: When I register my domain with you do I own my domain name or do you?
A: You own the domain, Lonetree Internet Services is only the technical contact. Remember, domain ownership fees must be payed to the company which the domain name is registered (e.g. BetterNIC).

Q: I want to host a new website (or move an existing website) to Lonetree. What changes do I need to make?
A: The information you will need for the setup or transfer of a website to the Lonetree Domain is the DNS Addresses of our servers.
DNS 1 - tomcat.lonetree.com
DNS 2 - ns2.lonetree.com
NIC Address - no292-org

Q: I currently connect to you using Frontpage® 98 and I just upgraded to Frontpage® 2002 will I still be able to access my site?
A: Yes you will still be able to access your site and take in all the benefits that Frontpage 2002® offers.  Lonetree's Web servers carry the later versions of Frontpage 2002® extensions.

Q: I have started using FrontPage 2002® to edit my website and when I try to save certain pages and settings on my site I get an error message about FrontPage® extensions. How do I solve this?
A: Errors involving FrontPage 2002® may be caused by not having FrontPage extentions loaded on your website. Although all of our servers offer FrontPage® capability, because other programs exist for maintenance of websites (e.g. Dreamweaver®, Notepad, MS Word® etc.), FrontPage® extensions are not automaticly installed on every website. Please contact us and let us know that you need your website setup for use with FrontPage®.

Q: I am having difficulty accessing my website with the username that I was given. Is there something that I am not doing correctly?
A: Check your spelling. Then try 'lonetree\<username>'. If neither of these things work, please notify us immediately so that we can check out the problem.